Twig & Olive Email Samples

As a business owner, time is at a premium, and wordsmithing takes time. We’ve gone ahead and done the work for you, and each of the email templates we offer gets to the heart of the matter while still being professional and concise.

Go ahead and swipe and use, customizing where you see fit to match your brand tone. These will save you time, and you can use them over and over. Great for templates if you use an email client like Gmail or any CRM such as Shoot Q.

The wedding prep guide is a complete wedding and client communication system. We’ve taken our decades of experience photographing weddings and crafted 8 email templates to send your clients to set expectations as soon as they sign the contract. These templates will help ensure that every single contact you have with your clients gives them the information they need.
 

  • Running a photography business is hard enough, and having to keep up on your email correspondences can be incredibly time-consuming. Fortunately, email templates really can speed up your workflow. We developed these templates for you to be drop-in ready for your child and family business, but certainly you can (and should) customize them to your needs. They can be used by themselves, in an email template program such as Gmail, or in your studio management software (like ShootQ). The intent is not to cover every nuance related to the photographic process, but rather to lay out clear expectations your client can have of you, the photographer, as well as expectations you should have of the client. You have a short amount of time to impress your clients with your knowledge of the photographic process before, during, and after their child and family session. Getting started with these templates will make that much easier for you! Included Emails: New Inquiry | Follow up | Booking | Session Prep | Session Follow up In this download, there are five email templates you can use in your business. They are in one PDF file, and any PDF reader program should allow you to copy and paste the text into your program of choice. These are *not* Photoshop templates or guide templates. You are purchasing a PDF document (wording) that you can copy and use in whatever medium that you wish.
  • Ever at a loss for words when it comes to a hard conversation or email you need to write or respond to?  Que our Hard Conversations email templates.  These are 9 of our most common issues that come up in our business throughout the year that take a few extra minutes of thought. In this download, there are nine email templates you can use in your business. They are in a word document, making it easy to copy, paste and customize in your own responses. These are *not* Photoshop templates or guide templates. You are purchasing a word document (wording) that you can copy and use in however medium that you wish.
  • New mothers reaching out to you for photographs of their new baby are short on time and low on sleep. You need to convey a lot of information about your business in an effective an organized manner if you’re going to book that client! We developed these templates for you to be drop-in ready for your newborn business, but certainly you can (and should) customize them to your needs. They can be used by themselves, in an email template program such as Gmail, or in your studio management software (like ShootQ). The intent is not to cover every nuance related to the photographic process, but rather to lay out clear expectations your client can have of you, the photographer, as well as expectations you should have of the client. Being a newborn photographer is incredibly hard work. Use these templates to speed up your business workflow so you have more time to create beautiful pictures of bundles of joy!
  • To book your target wedding clients, you need to have exceptional communication from start to finish. Email is still the preferred medium to share the oodles of information you have with prospective brides and grooms, and using our robust email templates will bring your messaging full circle. We developed these templates for you to be drop-in ready for your business, but certainly you can (and should) customize them to your needs. They can be used by themselves, in an email template program such as Gmail, or in your studio management software (like ShootQ). The intent is not to cover every nuance related to the photographic process, but rather to lay out clear expectations your client can have of you, the photographer, as well as expectations you should have of the client. Great communication is fundamental to a strong business, so strengthen what you’re already using, implement what you don’t have, and engage your clients like never before.
  • You just wrapped up a fantastic wedding consult. Laughs, stories, handshakes, and a few hugs later, you leave the meeting knowing that you sealed the deal. Perhaps you sealed the deal right then and there. The retainer lands in your account in just a few days. Six months later, you may (or may not) check-in with your new clients just to say hello. A few weeks before the wedding, you meet again and go over the wedding timeline. There are a few issues that you see, but you don't say anything because you don't want to dampen the mood. It's now the wedding day! You arrive at the hotel and are surprised to find that the bride has already put on her dress. The bride's mom is still in sweatpants, and the flowers that you wanted to photograph with the other details were delivered to the church. You shoot what you can and head to the ceremony. The mom (who looks lovely now, by the way), tells you that the entire Miller clan is ready for pictures after the service. All 54 of them. You didn't bring your off-camera flash, and the church is getting darker by the minute because sunset is quickly approaching. Again, you do what you can with a smile on your face. Because Uncle Phil was in the bathroom, and little Penelope was breastfeeding, family pictures took closer to an hour, and you missed the sunset. Again, you do what you can. The reception goes without a hitch, and you eventually leave feeling tired, frustrated, and TOTALLY DEFEATED! You vow never to book another wedding. We get it. Ten years ago, that was us, which is why we have decided to help! ENTER the Wedding Photographer's Prep Guide! We have spent the better part of 10 years perfecting our wedding client prep, and we have consolidated it into EIGHT emails that we send to every.single.wedding.client. Bottom line? We want you to love your job again! In this guide, you will receive the same emails that we send to all of our wedding clients. As a bonus, we have included our best consult practices in addition to what we cover during our final wedding meeting. These are points that we make sure to go over at every single meeting (either online, in person, or on the phone). We've combined thousands of hours of wedding photography experience and packaged our best tips and workflow advice to equip you with straightforward, practical success. Weddings are rarely "one size fits all," so having various methods to approach the day is an enormous benefit. What is included:
    • Beautiful 55-page PDF detailing our wedding client communication system
    • BONUS Wedding Consult Best Practices
    • BONUS Final Wedding Meeting Best Practices
    • Easy to copy and paste word doc of the actual emails
     

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