All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least three (3) days from the receipt of your item to process your return . We will notify you by email when your return has been processed.
The following items cannot be returned :
● Actions, presets, educational materials, templates, videos, digital downloads, online courses, e-books, photography guides, business resources, Lightroom presets, Photoshop actions, digital overlays, marketing templates, photography contracts, workshop recordings, webinar replays, branding materials, stock images, digital prints, editing tutorials, design templates, client workflow documents, pricing guides, and any other digital products available for purchase on our website.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Items must be returned clean, undamaged (unless caused through shipping error), and unused
QUESTIONS
If you have any questions concerning our return policy, please contact us at: