Terms of Service

Last updated March 9, 2026

Welcome to Twig & Olive Photography LLC ("Company," "we," "us," or "our"). We are a registered business in Wisconsin, operating from our Madison studio. These Legal Terms constitute a binding agreement between you and our studio regarding your access to https://twigandolive.com and our photography, e-commerce, and educational services.

1. Our Services

We provide professional photography (weddings, portraits, branding), digital products (Lightroom presets, editing tools), and educational resources. Our Services are intended for users at least 18 years of age.

2. Intellectual Property Rights

We own or license all Content on our Site, including source code, databases, software, and imagery. We grant you a limited, non-exclusive license for personal, non-commercial use. Commercial reproduction of our work is strictly prohibited without written consent.

3. User Representations

By using the site, you represent that all registration information is accurate, you have legal capacity, and your use of the Services does not violate any applicable law or regulation.

4. User Registration

You may be required to register to access specific products. You are responsible for maintaining the confidentiality of your password and for all activity occurring under your account.

5. Products and Accuracy

We strive to display our products, including prints and digital assets, with total accuracy. However, we cannot guarantee that your monitor’s display of colors will be perfectly precise. All products are subject to availability and price changes.

6. Purchases and Payment

We accept Visa, Mastercard, American Express, and PayPal. You agree to provide current and complete information for all purchases. We reserve the right to refuse or limit orders that appear to be placed by unauthorized resellers.

7. Subscriptions and Renewals

Any subscription-based services will automatically renew unless canceled. You may manage or cancel your subscription at any time via your account settings.

8. Return and Refund Policy

All sales are governed by our Return Policy. Digital goods are generally final sale once accessed, while physical prints are custom-made and non-refundable except in cases of shipping damage.

9. Software License

Any software (including presets or actions) provided is licensed "AS IS" for your personal or internal business use. You may not redistribute or reverse-engineer our proprietary tools.

10. Prohibited Activities

You may not use the Services for unauthorized data mining, bypassing security features, harassing our staff, or competing with our business interests through unauthorized use of our Content.

11. User Generated Contributions

If you post reviews or comments, you grant us a worldwide, perpetual license to use that content. You warrant that your contributions do not infringe on third-party rights or contain illegal material.

12. Third-Party Websites

Our Site may link to external websites or display third-party content. We are not responsible for the privacy practices or accuracy of information on these external platforms.

13. Services Management

We reserve the right to monitor the site for violations, take legal action against violators, and manage site resources to ensure proper functioning.

14. Privacy Policy

Your data privacy is important. By using Twig & Olive, you agree to our Privacy Policy. Data is hosted and processed primarily in the United States.

15. Copyright Infringements

We respect the intellectual property of others. If you believe any site material infringes your copyright, please notify our team immediately for review.

16. Modifications and Downtime

We reserve the right to modify site content or experience downtime for maintenance. We are not liable for any inconvenience caused by temporary service interruptions.

17. Governing Law

These Legal Terms are governed by the laws of the State of Wisconsin. Any use of the Services signifies your consent to this jurisdiction.

18. Dispute Resolution

Any disputes shall be resolved via binding arbitration in Dane County, Wisconsin. This process is intended to be cost-effective and final for both parties.

19. Limitations of Liability

In no event will we be liable for indirect or consequential damages arising from your use of the site. The Services are provided on an "as-is" basis.

20. Contact and SMS Policies

To stop receiving SMS communications, reply "STOP." For all other inquiries, contact our Madison studio:

Twig & Olive Photography LLC
3241 Garver Green Suite 200, Madison, WI 53704
Email: [email protected] | Phone: 608-347-8028