Policies & Disclosures
Find information about your privacy, purchases, and the way we work at Twig & Olive Photography. For the details of a particular session, product, or workshop, read its description and your agreement, too.
Privacy & website choices
- Privacy Policy
How we handle personal information and how to contact us about it.
- Cookie Policy
Optional tracking, browser storage, and the choices available through Cookie settings.
You can reopen Cookie settings using the control on this website.
Bookings & purchases
- Terms of Service
Terms for using our website, services, and products.
- Return & Refund Policy
Cancellations, digital purchases, custom products and EU/UK consumer cancellation rights.
Read our gift certificate, coupon and store credit terms for balances, discounts and help redeeming credit.
Digital delivery for presets and actions
Our Lightroom presets and Photoshop actions are digital downloads. Nothing ships for these products, and they carry no shipping charge.
After your payment is confirmed, you can find your download links in your order email. If you purchased through your shop account, you can also find them in My Account under Downloads.
If you need help finding a link or opening a file, email [email protected] with your order number.
For refunds and cancellations, please read our Return & Refund Policy.
Our studio & publishing
- Ownership & Funding
Who runs Twig & Olive and how our work is supported.
- Website Information & Disclosures
Context for recommendations, affiliate relationships, and examples on the website.
- Publishing Principles
Our approach to useful, clear photography articles and resources.
- Corrections Policy
How to flag an error and how we distinguish corrections from routine updates.
- Ethics Policy
Our principles for honest communication and respect for people and creative work.
- Diversity & Inclusion
Welcoming different people, relationships, traditions, and experiences.
Need help finding the right information? Get in touch with our studio or email [email protected].